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FAQ'S

1. Does Christmas Decor carry liability insurance specifically designed for Christmas decorating?

2. How much will it cost us to have our decorations installed and taken down?

3. Do we rent the Christmas lights, lease or own them?

4. Is there any extra cost to store our lights for next year?

5. Is there a labor warranty just in case the lights stop working or there is a problem?

6. Is there a difference between your lights and the ones I can buy at Wal-Mart?

7. Will you install lights that we already own and can you store them as well?

8. Will we need to hire an electrician?

9. Do we need to be home for the installation?

10. Who do we contact for service should there be a problem?

11. Can we determine the time that you take the decorations down?

Does Christmas Decor carry liability insurance specifically designed for Christmas decorating?

Our staff is trained and insured through Leavitt Insurance Group.

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How much will it cost us to have our decorations installed and taken down?

Each installation is customized to the property—so the customer can invest as much or as little as they want. Each proposal is presented with a number of options, and we will help you build your decorating package over time.

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Do we rent the Christmas lights, lease or own them?

Included in the contract is your full ownership of your Christmas lights.

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Is there any extra cost to store our lights for next year?

Since you will own your lights, you will be able to store them in a safe place of your choice.

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Is there a labor warranty just in case the lights stop working or there is a problem?

We guarantee our lights for 3 holiday seasons. If any lights or electrical equipment should go out, we’ll replace them at no charge. We’ll also conduct proactive service calls during the holiday season to make sure your decorations look like it did the day we installed it.

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Is there a difference between your lights and the ones I can buy at Wal-Mart?

Absolutely. The lights we use are manufactured to commercial specifications—longer-life bulbs and extra fullness on all of our greenery. We also use UL-rated, outdoor extension cords, a variety of property-friendly installation accessories and commercial-grade specialty lighting.

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Will you install lights that we already own and can you store them as well?

Unfortunately, we cannot because we cannot guarantee the integrity, quality, workmanship or safety of lights we do not provide.

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Will we need to hire an electrician?

In most cases no, but with larger installations, additional power sources may be needed.

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Do we need to be home for the installation?

Not for exterior installations. Our trained installation crews are efficient “elves” and can complete an installation whether you are there or not.

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Who do we contact for service should there be a problem?

You can call our office for any questions.

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Can we determine the time that you take the decorations down?

Yes. We will work with you to schedule a takedown appointment that is convenient for you.

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Revised: 02/13/08

 “Customers First, Foremost & Always”